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Last modified:
September 29, 2012 03:43 PM
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Privacy Policy - U.S. Residents Only

This Policy applies to residents of the United States. If you are a resident of another country, please click here for applicable information.

This Privacy Policy explains how we handle the personal information that you provide to us on web sites controlled by Pepper and Associates, Inc. (including its subsidiaries and affiliates) which link to this Privacy Policy (referred to as "Pepper and Associates, Inc. web sites"). Unless otherwise specifically noted this Privacy Policy does not apply to personal information collected from you offline, to Pepper and Associates, Inc. web sites that do not link to this Privacy Policy, to residents of countries other than the United States, or to third-party web sites to which Pepper and Associates, Inc. web sites may link. Your use of Pepper and Associates, Inc. web sites which link to this Privacy Policy is subject to this Privacy Policy and the Terms of Use.

Please read this Privacy Policy before using Pepper and Associates, Inc. web sites or submitting personal information to us.

How does this Privacy Policy define "personal information"?
"Personal information" means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by Pepper and Associates, Inc. web sites and maintained by Pepper and Associates, Inc. in an accessible form. Examples of personal information include your name, your postal address and your telephone number.

How does Pepper and Associates, Inc. collect information online?
Pepper and Associates, Inc. collects information in two ways:

  • Personal Information You Submit:
    Pepper and Associates, Inc. collects personal information that you enter into data fields on Pepper and Associates, Inc. web sites. For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for Pepper and Associates, Inc. programs, contact Pepper and Associates, Inc. customer service, or respond to Pepper and Associates, Inc. surveys. To protect your privacy, you should not provide Pepper and Associates, Inc. with any information that is not specifically requested, such as your medical history.

  • Passive Collection of Unidentifiable Information:
    Pepper and Associates, Inc. web sites may collect information about your visits to Pepper and Associates, Inc. web sites without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser automatically transmits to Pepper and Associates, Inc.'s web sites some of this unidentifiable information, such as the URL of the web site you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of Pepper and Associates, Inc. web sites easier by allowing Pepper and Associates, Inc. to provide better service, customize sites based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve Pepper and Associates, Inc.'s web sites. Certain features of Pepper and Associates, Inc.'s web sites may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identity you without additional identifiable information.

In what circumstances might Pepper and Associates, Inc. collect and use personal information?
Pepper and Associates, Inc. will use the personal information you provide through Pepper and Associates, Inc. web sites to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on an Pepper and Associates, Inc. web site, Pepper and Associates, Inc. may use certain identifying technologies to allow that web site to "remember" your personal preferences, such as sections of that web site that you visit frequently and, if you choose, your user ID. We may also use this personal information for other business purposes, such as to offer you the opportunity to receive notices regarding Pepper and Associates, Inc.ís products or services, to invite you to participate in surveys about our products, or to notify you about special promotions.

Does Pepper and Associates, Inc. consolidate personal information?
Pepper and Associates, Inc. may consolidate the personal information of customers who use Pepper and Associates, Inc. web sites. We use this information to help us better design Pepper and Associates, Inc.'s web sites and Pepper and Associates, Inc.'s products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.

What choices do I have about how Pepper and Associates, Inc. collects and uses personal information about me?
You may always limit the amount and type of personal information that Pepper and Associates, Inc. receives about you by choosing not to enter any personal information into forms or data fields on Pepper and Associates, Inc.'s web sites. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of Pepper and Associates, Inc.'s web sites may ask whether you wish to opt out or opt into our contact lists for offers, promotions and additional services that may be of interest to you. You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want Pepper and Associates, Inc. web sites to use tracking technologies, such as cookies, to "remember" your personal information, such as user IDs or mailing addresses, on return visits. However, Pepper and Associates, Inc.'s web sites that use tracking technologies to collect unidentifiable information do not generally provide you with the ability to opt out of the tracking technologies. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information.

Who will have access to personal information about me?
Personal information can be accessed by a restricted number of Pepper and Associates, Inc.'s employees, by certain companies with which Pepper and Associates, Inc. may conduct joint programs, and by individuals and entities with whom Pepper and Associates, Inc. contracts to carry out business activities on behalf of Pepper and Associates, Inc. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is Pepper and Associates, Inc.ís practice to notify you if you are registering for a program which is conducted in conjunction with another company that may require access to your personal information. In addition, Pepper and Associates, Inc.ís practice is to require its contractors to keep your personal information confidential and to use personal information only to perform functions for Pepper and Associates, Inc..

Does Pepper and Associates, Inc. share personal information with third parties?
As a general rule, Pepper and Associates, Inc. does not share your personal information with third parties, unless it is necessary to conduct a joint program or to carry out a program or activity through a contractor. Where required by law, Pepper and Associates, Inc. will not disclose your personal information to third parties for those third partiesí marketing purposes, unless you have been provided with an opportunity to opt into or opt out of this disclosure. However, if Pepper and Associates, Inc. sells one of its product lines or divisions, your personal information may be transferred to the buyer so that the buyer can continue to provide you with information and services. If Pepper and Associates, Inc. provides your personal information to individuals and entities which assist us with our business activities, it is Pepper and Associates, Inc.ís practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for Pepper and Associates, Inc.. Pepper and Associates, Inc. reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.

How does Pepper and Associates, Inc. secure personal information?
It is Pepper and Associates, Inc.ís practice to secure each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet. Pepper and Associates, Inc. cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to Pepper and Associates, Inc. web sites, you must weigh both the benefits and the risks. In addition, Pepper and Associates, Inc.'s web sites covered by this Privacy Policy will display a warning whenever you link to a web site that is not controlled by Pepper and Associates, Inc.; you should check the privacy policies of such third-party web sites before submitting personal information.

How does Pepper and Associates, Inc. protect the privacy of children?
Pepper and Associates, Inc. does not knowingly collect or use any personal information from children (we define "children" as minors younger than 13) on Pepper and Associates, Inc. web sites. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

How may I correct personal information or delete it from current customer records?
You may request to remove your personal information from our current customer records or to amend your personal information. Please notify us of your wishes by contacting us in one of the ways specified below. For our record keeping purposes, we will retain certain personal information you submit in conjunction with commercial transactions.

How can I contact Pepper and Associates, Inc.?
If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an Pepper and Associates, Inc. or a particular Pepper and Associates, Inc. program, please contact us by clicking on the "Contact Us" link on the web site you are visiting or by e-mailing us at webmaster@pepper-associates.com. Alternatively, you may send a letter to the following address:

Pepper and Associates, Inc.
2748 Metairie Lawn Drive
Suite A
Metairie, LA  70002

In all communications to Pepper and Associates, Inc., please include the e-mail address used for registration (if applicable), the web site address on which you provided any personal information about which you have questions or concerns (e.g. www.pepper-associates.com  etc.), and a detailed explanation of your request. If you would like to delete or amend your personal information and are contacting us by e-mail, please put "Deletion Request" or "Amendment Request", as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.

How will I know whether Pepper and Associates, Inc. has updated this policy?
Pepper and Associates, Inc. reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices. If Pepper and Associates, Inc. changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. This Privacy Policy was last updated on November 11, 2008 and is effective as of that date.


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